ASQ Section 1313 Boulder, CO                          Date: 12 Aug 2010

         Boulder/Denver Area Quality related Courses/Conferences 
                 by non-ASQ Boulder organizations and Companies

Course/Conference Summary:
International Management Technologies: workshops reschedule Sep or Oct
ASQ National: Supplier Auditing course in CO/WY: Oct 2010
ASQ National: Supplier Certification course in CO/WY: Oct 2010
SSD Global: Lean Six Sigma courses: Oct, Nov 2010
ASQ Denver Section: CSQE and CQA Exam review tutorial: Aug-Dec 2010
Cavendish Scott Inc: Various ISO 9001:2008 and ISO 27001 courses: 2010
Ron Sedlock, the quality Catalyst: Courses: 2010 (Jul to Sep)
Prototest: Software training through Colorado WorkForce: 2010
FRCC Professional Development - Six Sigma Greenbelt: Jun 2010
CSU Denver Extension - Lean Six Sigma Courses: 2010 (Mar)

Course/Conference Details:


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      **** International Management Technologies, Inc. (IMT) ****
      ***********************************************************
Success in challenging times is more dependent than ever on understanding 
  and delivering what customers want. Yet change initiatives often put all 
  the attention on improving process and cutting costs. Not bad to do, but 
  that is like running your car engine on just one or two of it's 8 
  cylinders. Whether your "car" is an organization, initiative or a key 
  project, you would not knowingly continue to drive it that way.
We are excited to bring to Denver top author and #1 ranked speaker, Robin 
  Lawton.  He will enlighten, inspire and equip you and your associates to 
  get all 8 cylinders working together like you never thought possible.
These workshops are designed especially for leaders of initiatives who want 
  a thought-leading, highly practical way to significantly leverage success 
  related to:
  - Enterprise growth and strategic direction
  - Voice of the Customer
  - Baldrige Performance Excellence criteria
  - Product development, Lean & Six Sigma with a customer bias
  - Measuring success and customer satisfaction
You will apply several tools developed over 30 years for those of us who 
  work in the knowledge-intensive organization of the 21st century.  They 
  are simple, profound and not what you've seen before.  Sign up with a few 
  colleagues for both dates by the Early Bird date and you'll get up to a 
  30% discount and an autographed copy of Mr. Lawton's book (5-star rated 
  on Amazon).
Please see the short course descriptions below.  
If you have any questions about our Denver workshops or holding your own 
  private session please let me know.
We look forward to seeing you soon.
Warm regards,
Margaret (Peggy) Perkins
International Management Technologies, Inc. (IMT web site)
e-mail: Margaret Perkins 
phone: +1 941-907-0666

Workshop: Achieving 8 Dimensions of Excellence: Aligning Strategy, Measures and Customer Priorities
 Reschedule Date: either Sep 20 or Oct 13
 Reschedule Location: Quantum facility in Boulder or Denver
Prices range from $200 to $290
ASQ Boulder Section with Promotion code: ASQ-B 1313
 1 person early bird with promo price $220 without $261
 1 person regular with promo price $247 without $290
 3+ team (per person) early bird with promo price $200 without $235
 3+ team (per person) regular with promo price $220 without $261

Is your transformation initiative a success when processes are improved, 
  costs are cut and performance is measured in ways customers do not care 
  about? Hardly, but the mirage is tempting. Change initiatives often 
  promote customer success as a priority but put all the attention on 
  improving process. That only improves performance on 1 of the 8 
  Dimensions. Learn about the other seven. Leave with new tools to apply 
  tomorrow.
This fast-paced, provocative workshop presents leading edge concepts, 
  outlining a new and eminently practical way to:
  - Uncover customer priorities along four main dimensions
  - Connect them to business strategy
  - Balance eight (8) areas of performance and related measures
  - Integrate and leverage existing improvement initiatives
This entertaining but pragmatic session is for change leaders wanting 
  to go beyond tactical process improvement and focus on strategic 
  outcomes customers (and competitors) will notice
Detail see cancelled Aug workshop


Workshop: Voice of the Customer Times 12: How to uncover, translate and deliver what customers want
 Reschedule Date: either Sep 20-21 or Oct 13-14
 (prerequisite workshop: 8 Dimensions of Excellence)
 Reschedule Location: Quantum facility in Boulder or Denver
Prices for both workshops (Aug 16 and 17) range from $472 to $685
ASQ Boulder Section with Promotion code: ASQ-B 1313
 1 person early bird with promo price $524 without $617
 1 person regular with promo price $582 without $685
 3+ team (per person) early bird with promo price $472 without $555
 3+ team (per person) regular with promo price $524 without $617

You would never tolerate multiple answers to the math problem, 7+5=X.  
We have had years of math training, but little or none in linguistics.
The ambiguity of our language and weak linguistic discipline remains a 
  largely untouched challenge.  This course supplies the needed rigor,
   easy to apply.
You will see how both improvement and innovation opportunities become 
  unavoidably obvious.
Success is dependent on understanding and delivering what customers want. 
The well-meaning notion that we should listen to "the voice of the 
  customer" is an insult to our intelligence.  Everyone knows there is 
  no such thing as the customer.  This necessarily means there must 
  be more than one voice to listen to. Yet we can make potentially fatal 
  assumptions about 
  (1) who "the customers" really are, 
  (2) what questions to ask,
  (3) how to prioritize their answers and
  (4) how to define and measure success.
  Your organization is not alone in this challenge. 
Do not even think about conducting a voice of the customer project, 
  commissioning a customer survey or designing new services without the 
  innovative framework and tools provided in this session. You will learn
  a refreshing new way to uncover and translate the mind of the customer in 
  ways you never thought possible, including how to: 
  - Create the strategic framework for your VoC initiative
  - Compare the 7 most common ways to collect customer needs
  - Avoid the ten most frequent failures of satisfaction surveys
  - Determine who your customers really are in every context
  - Ask the three "word formulas" that always uncover priorities 
  - Translate squishy perceptions into objective measures and innovative 
  - alternatives
  - Connect customer satisfaction, product design and growth
Detail see cancelled Aug workshop




      ***************************************************************
      ****  ASQ National: Supplier Auditing course in CO/WY      ****
      ***************************************************************

Course: Supplier Auditing 
Taught by Dennis R. Arter 
  A one-day seminar sponsored by the ASQ Customer-Supplier Division
Cost: 
  ASQ Members $400 for this course only 
  ASQ Members $650 with Supplier Certification Facilitated course
  Group Discounts Available 
  Others call ASQ Customer Care at +1 800 248 1946
Time: 8:00am to 5:00pm with 30 minute Lunch
CO/WY Dates via location:
  Cheyenne, WY (4021) Mon, 4 Oct 2010 
  Fort Collins/Greeley, CO (4023) Tue, 5 Oct 2010
  Denver, CO (4022) 6 Oct 2010 Wed, 6 Oct 2010
  Colorado Springs, CO (4023) Thu, 7 Oct 2010
Description:
- Supplier Auditing is designed for management, professional, and technical 
    personnel who want to improve supplier relations and performance. 
- It is a basic course. 
- No previous knowledge of auditing or quality systems is required (or even assumed). 
- The instruction applies to any management system (ISO 9001, FDA, 
    military, automotive, etc.). 
- Buyers and purchasing agents will find the information quite beneficial. 
- Those preparing for the ASQ Certified Quality Auditor exam will enjoy the 
    review. 
- The seminar begins by exploring how product and service requirements are 
    defined and accepted. 
- This becomes the basis for subsequent audits. 
- Then, the process of an effective supplier audit is presented step by step. 
- This seminar emphasizes supplier partnerships and how auditing benefits both parties.
- Topics Covered: 
  - Supplier quality management and purchasing controls
  - Preparing for the audit, including all nine steps
  - Conducting the audit, including data gathering and communications
  - Reporting the results, by dumping and chunking data
  - Relationship between audit and corrective action programs 
- The seminar is basic in focus and is fun! 
- You will receive a copy of Dennis Arter's book Quality Audits for 
    Improved Performance (Quality Press), and a set of workshop materials. 
About Dennis R. Arter: 
- Dennis R. Arter is a consultant and author of Quality Audits for Improved Performance. 
- He was part of the team that developed the Certified Quality Auditor 
    program way back in 1988. 
- He is an ASQ Fellow and former member of the ASQ Board of Directors. 
- Over 10,000 people have attended his courses.

Register on line at ASQ: Supplier Auditing course in CO/WY
or contact the ASQ Customer Care at +1 800 248 1946


      ****************************************************************
      ****  ASQ National: Supplier Certification course in CO/WY  ****
      ****************************************************************

Course: Supplier Certification Facilitated
Taught by Richard A. Gould
  A one-day seminar sponsored by the ASQ Customer-Supplier Division
  ASQ Members $400 for this course only 
  ASQ Members $650 with Supplier Auditing course
  Group Discounts Available 
  Others call ASQ Customer Care at +1 800 248 1946
Time: 8:00am to 5:00pm with 30 minute Lunch
CO/WY Dates via location:
  Cheyenne, WY (4025) Tue, 5 Oct 2010 
  Fort Collins/Greeley, CO (4026) Wed, 6 Oct 2010
  Denver, CO (4027) 6 Oct 2010 Thu, 7 Oct 2010
  Colorado Springs, CO (4028) Fri, 8 Oct 2010
Description:
- Supplier Certification is a one-day seminar designed for quality, 
    materials management, professional and technical personnel who want to 
    improve quality and customer-supplier relationships in their companies. 
- It is a basic course. 
- No previous knowledge of supplier certification is required (or even assumed).
- The instruction applies to customer-supplier relationships in any 
    industry, large or small.
- Purchasing, commodity team members, and supply chain management 
    professionals will also find the information quite beneficial and 
    are encouraged to attend.
- The seminar defines the supply chain and certification. 
- It explores how product and service requirements are defined and accepted 
    as well as the effect of risk in the supply chain, and quality 
    management system standards.
- Supplier selection, certification process, certification agreements and 
    ongoing supplier performance measurements are covered.
- Some of the Topics Covered:
  - Definitions of the supply chain, supplier certification, and how 
      suppliers are classified.
  - Specifications and their importance; how they are reviewed and how 
      characteristics are defined.
  - Selection of certification candidates using data-driven techniques.
  - The impact of risk in the supplier selection process.
  - The functional makeup of the supplier selection team.
  - Monitoring supplier performance using specific metrics.
  - The impact of quality management system standards. 
- Who should attend? 
- Quality Assurance, Supply Chain Management and Materials professionals. 
- The seminar is intermediate in focus and is fun! 
- You will receive a copy of Supplier Certification - A Continuous 
    Improvement Strategy, by Maass, Brown, and Bossert (Quality Press), 
    and seminar materials.
About Richard A. Gould: 
- Richard (Dick) A. Gould is an independent business advisor based in 
    Surprise, Arizona. 
- Dick provides training and consultation in Supplier Development, 
    Supplier Certification, Supplier Auditing, Supply Chain Optimization, 
    Quality Management Systems, Quality Audits for Improved Performance, 
    and Process-Based Auditing. 
- Dick is a Fellow of ASQ and member of the ASQ Board of Directors, an 
    ASQ Certified Manager of Quality/Organizational Excellence, Quality 
    Engineer, and Quality Auditor and is a Past Chair of the 
    Customer-Supplier Division of ASQ. 
- He has presented seminars and papers at local, national, and 
    international venues

Register on line at ASQ: Supplier Certification course in CO/WY
or contact the ASQ Customer Care at +1 800 248 1946



      ******************************************************************
      ****  SSD Global: Accelerated Lean Six Sigma Learning Systems ****
      ******************************************************************

SSD Global: Accelerated Lean Six Sigma Learning Systems
Denver Classes: Held at Regis University - DTC Center

 - Lean Six Sigma Master Black Belt Workshop; $7500; Oct. 25-29, 2010; Regis DTC 
 - Lean Six Sigma Black Belt Workshop; $4150; Oct. 25-29, 2010; Regis DTC 
 - Lean Six Sigma Master Black Belt Workshop; $7500; Oct. 25-29, 2010;  Regis DTC 
 - Process Improvement Engineering Workshop; $2750; Nov. 1-3,2010; Regis DTC 

 All courses have post workshop requirements to include homework, exam, and 
   project work.
 Fees for post workshop activities are included in the course fee above.
 Class size is limited.

Contact Margi White or call 303 571-9351 for additional information
Register on line at SSD Global on the Contact Us Site



      **************************************************************
      ****  ASQ Denver Section: CSQE and CQA Exam review tutorial ****
      **************************************************************

CSQE - CQA Study Tutorial for ASQ Exams in December, 2010 
Jeppesen - 61 Inverness Drive East, Englewood, Colorado,  80112 

Allan Bosward, CQA, CSQE, CQMgr, at Jeppesen has very graciously 
  consented to allow any ASQ Denver member to attend Jeppesen's tutorial 
  series that will ready candidates to take the CSQE and CQA certification 
  tests in Decemeber.
As the cost is free, this is an opportunity that is hard to pass up for 
  anyone considering these certifications.
Complete information including registration is below: 

Tutorial Dates (The default Number of classes is 9, which is the number 
  we are anticipating at this time; however, this may change based on 
    Group consensus.) 
  Wednesdays, August 4 and 18 
  Wednesdays, September 1, 15 and 29 
  Wedensdays, October 13 and 27 
  Wednesday, November 10 
  We shall not meet the day before Thanksgiving and may assign another 
    date in November as we are then getting close to the exam date 
  Wednesday, December 1 
  Session Times: 3:30 PM to 5:00 PM each session. (times and rooms may 
    change, however, depending on the Group consensus for break-off sessions) 

Location: Jeppesen - (Building) 61 Inverness Drive East, Englewood, CO 80112
- Top floor, Sally Ride Room (Neil Armstrong room is alternate) 
  (Driving instructions are below) 

Tutorial Agenda 
- Introduction (escort requirements, etc.) 
- Agreement on frequency of meetings, when and where to meet 
    (Group consensus) 
- Body of knowledge for CSQE 
- Body of Knowledge for CQA 
- Materials available from ASQ and the Quality Council of Indiana 
- Use of ASQ Primers for CSQE and CQA 
- Use of test question software 
- Discussion of different study techniques 
- Typical study session format (Group consensus) 
Cost: Free 
Students are responsible for Quality Council of Indiana materials 

Refreshments: Supplied as a courtesy by Section 1300 
Directions to 61 Inverness Drive East 
Instructions for entering Building 61 from the west entrance: 
- Take I-25 to the Arapahoe Exit (Exit 197) in the Denver Technical Center 
- Go east on Arapahoe Blvd until reaching Lima Avenue 
- Turn right (south) on Lima which is within ¼ mile after the 
    dealerships and restaurants on the right-hand side of Arapahoe 
- Proceed straight on Lima, following the bends and passing through two 
    traffic lights without turning 
- Upon reaching a stop sign at Lima, the name of the street will change 
    to Inverness Drive, and proceed straight and take the next driveway on 
    the left before proceeding down a hill 
- After taking the left turn into the driveway, make an immediate right 
    turn and you will see the west entrance of Building 61 
- Enter the building, proceed to the elevator and proceed to the third 
    (top) floor 
Please call Allan at x556406 to allow access and obtain a 
  visitor badge prior to entering the meeting room. 
Registration: 
Those interested need only contact Allan Bosward using the contact info below: 
ph:  303-328-6406 | Mobile : 720-980-7800 |  email: Allan Bosward

Once again, a big thank you to Allan Bosward and our friends at Jeppesen 
  for allowing us to participate in this wonderful opportunity.




      ********************************************
      **** Cavendish Scott Inc: Courses: 2010 ****
      ********************************************

Course Name: IATCA Certified ISO 9001:2008 Lead Auditor Training Course 
  Includes all standards, materials, meals and on site audit at a local 
  company. Comprehensive, Effective and Fun 
  Week long course offered:
     8-12 Feb 2010, Timbers Hotel, I-70 and Quebec, Denver, CO
    19-23 Apr 2010, Timbers Hotel, I-70 and Quebec, Denver, CO
    14-18 Jun 2010, Timbers Hotel, I-70 and Quebec, Denver, CO
    16-20 Aug 2010, Timbers Hotel, I-70 and Quebec, Denver, CO
    11-15 Oct 2010, Timbers Hotel, I-70 and Quebec, Denver, CO
     6-10 Dec 2010, Timbers Hotel, I-70 and Quebec, Denver, CO
Information: 
- This course will also be addressing the changes for the newly released 
  version of the standard, ISO 9001:2008.  This course will qualify as 
  transition training for qualification as an ISO 9001:2008 QMS auditor. 
- You will gain significant expertise in the concepts of process 
  definition and improvement, the ISO standard and auditing techniques.
- The course provides you with practical skills to add value to your 
  organization's ISO 9000 Program.  It is the most comprehensive and 
  intensive learning environment to fully prepare you for your own 
  ISO 9000, quality and business improvement projects
- This course is ideal for new and experienced auditors, ISO project 
  managers and management wanting to gain a broader understanding of
 the standard.  
- This is the formally recognized training class that is currently 
  a requirement to qualify as a professionally registered auditor.
- It is 5 days (M-Fr) and is an intensive but fun learning environment
  with many exercises, role plays and an actual ISO audit at a local 
  organization to test theoretical skills learned during the course.
- The fee of includes all materials, continental breakfast, lunch and 
  refreshments.
Course Fee $1699 with discounts for multiple registrations
       Discounts are available for 3 or more registrations

Course Name: ISO 9001:2008 Process Approach Internal Auditor Training  
  Excellent for first timers and refresher for experienced auditors. 
  Includes an on site audit at a local company 
  3 day course offered:
     9-11 Mar 2010, Longmont CO
    18-20 May 2010, Longmont CO
    27-29 Jul 2010, Longmont CO
     9-11 Nov 2010, Longmont CO
Information:
This course is designed for new and refresher internal auditors, project 
mangers, management, supervisors and anyone with a role in ISO, quality and 
management systems. The course substantially covers the ASQ CQA 
requirements and is an excellent refresher or preparation for the CQA 
examination. This course is presented in a relaxed environment and covers 
the theory of management systems, the ISO requirements, audit planning and 
execution, report writing and corrective action. It includes an audit at a 
local company to practice the skills learned in a realistic environment. 
It includes materials, manuals, the ISO standard, formal certificate, 
refreshments and lunch. 
Course Fee: $1250 with discounts for multiple registrations


ISO 27001 Information Security Training 
  Week long course offered:
    10-14 May 2010, Timbers Hotel, I-70 and Quebec, Denver, CO
    15-19 Nov 2010, Timbers Hotel, I-70 and Quebec, Denver, CO
Information:
  This 5 day course covers the requirements of the ISO 27001 standard as 
  well as the requirements of the ISO 27002 information security controls. 
  It covers interpretation and application with exercises to better 
  understand the practical application of required systems. It includes 
  audit preparation and planning, audit execution and techniques and 
  findings and report writing. This is the course that professional 
  certification body auditors take.
  Fun and effective training with practical advice.
  These classes are presented in collaboration with Veridion, Inc. and
  are RABQSA approved and IRCA recognized.
Course Fee: $2499

      
AS9100C Transition Training  
  2 day course offered:
    16-17 Feb 2010, Denver CO
    23-24 Mar 2010, Denver CO
     1-2  Jun 2010, Denver CO
     5-6  Oct 2010, Denver CO
Information: 
- Great for Management Reps, Internal Auditors, Quality Managers, 
  Company Management.
- We do not just cover the changes  we cover the whole standard.
  When was the last time you went through the standard in detail?
- We cover interpretation, auditing, and application with an emphasis on 
  implementing changes. As a result of this training you should know what 
  you need to do to reach AS9100C.
- We also cover the AS9101D standard which describes the new way in which 
  AS 9100C will be audited. We review and discuss the new standard, cover 
  what will change about your audit and strategies and preparation for 
  being audited. Auditing AS9100C will be very different. 
Course Fee $699 

Also, In Company Training is available
- All of our training courses can be presented at your facility.
- This reduces the costs, personalizes the training to your specific 
  situation and allows you to build a relationship with your local expert.
- Consider bringing different groups to this training at different times, 
  including your own management presentations and using your processes and 
  procedures to feature in the exercises. 
- Training classes can be customized and provided for all industry types.
- They can be based on all varieties of the ISO 9000 and similar standards.
  AS9100A, TS 16949, TL 9000, QS 9000, ISO 13485, ISO 14001, ISO 17025, 
  etc.
- Training can be provided for the basic modules of Lean Manufacturing/ 
  Organization, Six Sigma, Malcolm Baldrige and other quality disciplines.
- Comprehensive programs can be developed and provided for these techniques 
  to include in-house training, implementation and facilitation.
- Commonly presented courses include:
  - Advanced Auditing - techniques to get tangible value from an audit
  - ISO 13485  Analysis and Application - an in depth review of the IS0
    standard and its application
  - Management Awareness Training - an introduction designed to promote 
    in-depth understanding and commitment.
  - Quality Program Overview - an introduction for all employees covering 
    the basics of quality management designed to promote positive 
    understanding and good quality behavior 

Fees and Discounts: Payment is required in advance for all course fees.
To simplify this we take credit cards (Visa, Mastercard and American 
Express).  Discounts are available for multiple registrations on all 
Cavendish Scott training classes.  Ask for details.

Contact and registration information
Phone:  303-480-0111
FAX:    303-480-9000
Address: 245 South Downing Street, Denver, Colorado 80209
E-mail:    CavendishScott training
Web site:  CavendishScott
Training:  2010 schedule




      *****************************************************************
      **** Ron Sedlock, the quality Catalyst: Jun-Sep 2010 Courses ****
      *****************************************************************

Hello Quality Professional,
To improve the effectiveness of your quality system I am offering the following:
1.  Service Quality - Most quality improvement methodologies are based on a 
    manufacturing economy.  In today’s economy there is a need to address 
    the issue of service quality.  Most of us are a service provider (even 
    if you work in a manufacturing company.)  Depending on need, I can 
    offer this subject as a public one-day seminar or it can be delivered 
    as in-house training.  
2.  ASQ Certification - If you have a need for ASQ Certification training, 
    let me know.  It is a specialty of mine.  I offer review classes for 
    the various certifications.
3.  Free Advice - In order to give back to the quality profession and to 
    help the Colorado economy, I am offering one-hour of advice of your 
    quality system.  This could be about your overall quality approach or a 
    specific issue.  This service is based on my availability.  This is a 
    free service.
Let me know if you have an interest.  
Feel free to contact me, if you have any questions.
At your service,
Ron Sedlock   
phone: 303-716-5873 or 303-587-9153 (cell)
E-mail: Ron Sedlock
Web site: the quality catalyst

Course Name: Applied Statistics: Factual Decision Making
 Date and Place: June 21-22, Golden, CO: 
 Cost $695, Includes workbook, breaks and lunches
 
Course Name: Auditing: The System-Based Approach
Description: 
  Based on auditing how the business actually functions.
  It takes the process-based approach to the next level - auditing the 
    interaction of processes.
  This technique is based on what Dr. Deming meant when he said,
    "Quality is the result of the system".
 Date and Place: July 12-13, Golden, CO: 
 Cost $695, Includes workbook, breaks and lunches
 
Course Name: How to Improve Service Quality
Description: 
  Addresses the missing piece in most improvement strategies 
    such as Six Sigma or Lean Manufacturing.
  Historically, quality initiatives have been manufacturing-based.
  Today, most people (even in a manufacturing company) are service providers
 Date and Place: August 16, Golden, CO: 
 Cost $395, Includes workbook, breaks and lunches

Course Name: Statistics: Principles and Applications
Description: 
  This class is a must for anyone pursuing any ASQ Certification.
  This class also gives a base before pursuing or understanding the 
    Six Sigma approach.
  Management by fact (statistics) results in making better business decisions.
 Date and Place: Sep 20-21, Golden, CO: 
 Cost $695, Includes workbook, breaks and lunches

Ask about various discounts available.  
Also all my seminars can be customized for in-house training at substantial cost reduction.
If you have other training needs, let me know.
If it is quality related, I have the capability to meet your need.
If you have any questions, do not hesitate to contact me.

the quality Catalyst: Contact and registration information
  Phone:  303-716-5873 or 303-587-9153
  E-mail: Ron Sedlock
  Web site: the quality catalyst

More Course from the Quality Catalyst:
Course Name: How to Prepare for Any ASQ Certification Exam
Description:  This course explains the process of getting ASQ certified for 
  any of the various certifications offered.  You will learn which 
  certification is right for you.  You will learn how to do a self-
  assessment based on the body of knowledge.  Body of knowledge common to 
  all certification will be covered.  You will learn the best resources and 
  materials to obtain.  You will develop a personal study plan.  A practice 
  exam is part of this course.  Also test-taking strategies will be 
  discussed.
Note:  Recommend you take this course about 6 months before you take any exam.
Cost Includes workbook, breaks and lunches.
  1 day course offered:
  Course Fee: About $395
  Discount for 3 or more from the same organization or early registration

Course Name: Providing Outstanding Quality Service
Description:  In this course you will learn the differences between product 
  quality and service quality.  Each of us provides a service toward our 
  organization.  Research has revealed 5 attributes customers want from a 
  service.  Learn how you personally can use these attributes to improve 
  your work as an individual and as a team member.  The concept of a 
  service recovery will be presented to assure customer satisfaction.
  Each attendee will create a personal development plan toward becoming an 
  excellent service provider.
- The course includes classroom discussions and exercises.
Prerequisites:
- None, anyone can benefit from this course.
- Having several years of work experience would be useful to
   contribute to classroom discussion.
Cost Includes workbook, breaks and lunches.
  1 day course offered:
  TBA, Golden/Denver, CO
  Course Fee: About $395
  Discount for 3 or more from the same organization or early registration

Course Name: Process-Based Auditing
Course Description:
- Process-based auditing requires a different skill set then
    traditional element-based auditing.
  This course goes beyond basic lead assessor training to 
-  auditing process linkages, system effectiveness and customer  satisfaction.
Prerequisites:
- Basic audit training and/or experience would be helpful but not  necessary.
- This class includes planning and scheduling audits as well
   as advance audit execution techniques.
Cost Includes workbook, breaks and lunches.
  2 day course offered:
  TBA, Golden/Denver, CO
Course Fee: Normal $695
  Discount for 3 or more from the same organization or early registration

Course Name: Statistics: Principles and Applications
Course Description:
- Learning the principles of statistics in an understandable way as well
    as practical applications in the workplace.
- From understanding variation to hypothesis testing to process
   capability studies -- this course covers it all.
- The course objective is to give the knowledge and skills necessary
    to make better decisions. 
Prerequisites:
- Ability to understand basic mathematical expressions would be
   useful as well as ability to use a hand-held calculator.  
Cost Includes workbook, breaks and lunches.
  2 day course offered:
  TBA, Golden/Denver, CO
Course Fee: Normal $695
  Discount for 3 or more from the same organization or early registration

Course Name: Being a Quality Professional
- This personal development course takes quality to the individual level.
_ You will learn the difference between advocating quality versus 
  practicing quality.
- This class includes developing a personal checklist to develop the habit 
  of quality without waiting for upper management approval.
- Includes workbook, breaks and lunch. 
  1 day course offered:
  TBA, Golden/Denver, CO

Course Name: Management Responsibility and Leadership
- This workshop addresses corporate culture and the importance of 
  leadership in any effective quality management system (QMS) or any 
  improvement strategy such as Six Sigma or Lean.  The leadership 
  challenge is how make improvement part of the daily work of everyone.
- Breakthrough improvement involves innovation which leads to resistance 
  to change and change management.
- Learn what works and what does not in maintaining a culture of 
  business excellence
- Management Responsibility and Leadership are requirements of such 
  quality models as ISO 9001-2000 and the Malcolm Baldrige National 
  Quality Award. 
  This executive workshop addresses corporate culture and 
  the importance of leadership in any effective Quality Management System 
  (QMS) or any improvement strategy such as Six Sigma, Lean or Balanced Scorecard.
Cost Includes workbook, breaks and lunches.
  1 day course offered:
  TBA, Golden/Denver, CO

Course Name: Six Sigma Simplified 
- This course is meant to demystify six sigma.
- This course teaches continuous improvement through systematic problem 
  solving.  The DMAIC cycle will be presented in a leaner version then 
  more expensive courses.  The basic of statistics will be presented in 
  an understandable and practical way.  
Cost Includes workbook, breaks and lunches.
  2 day course offered:
  TBA, Golden/Denver, CO

Course Name: Certified Quality Engineer (CQE) Exam Preparation 
- How to properly prepare to take and pass the CQE examination.
- Includes workbook, breaks and lunches
  2 day course offered:
  TBA, Golden/Denver, CO
  Course Fee:  $695

Course Name: Certified Quality Auditor (CQA) Exam Preparation 
- How to properly prepare to take and pass the CQA examination.
Cost Includes workbook, breaks and lunches.
  2 day course offered:
  TBA, Golden/Denver, CO
  Course Fee:  $695

Course Name: Manager of Quality and Organizational Excellence (CMQ/OE)
  Ron Sedlock has been asked if he will be doing a review class for the ASQ 
  Certified Manager of Quality and Organizational Excellence (CMQ/OE) exam
  If you have an interest in obtaining this important credential, let him 
  know. If the need is there, he will offer a class in the Denver-Boulder
  area.
Cost Includes workbook, breaks and lunches.
  The CMQ/OE exam will be given Saturday, March 3, 2007.
  The ASQ deadline for applying for the CMQ/OE exam is 
  TBA, Golden/Denver, CO

the quality Catalyst: Contact and registration information
  Phone:  303-716-5873 or 303-587-9153
  E-mail: Ron Sedlock
  Web site: the quality catalyst




      ****************************************************
      **** Prototest: Colorado WorkForce sponsorship ****
      ****************************************************

Colorado WorkForce approved training course
- Any colleagues, co-workers or friends that are (or may be soon be)
    eligible for Unemployment?
- If so, there may be free training opportunities for them
    through Colorado WorkForce. 

Course Name: Applied Agile Testing
- Workforce #140903
- Category (NEW): Computer Software Engineering
- Just approved
Information:
- This 2-day course covers the concepts, methodologies, and 
    implementation of testing software in an Agile environment.
- Students will learn the key differences between traditional
    testing and agile testing from the planning stage through the 
    implementation stage.
- We will examine the challenges and strategies of how to test effectively 
    within short sprints.
- Students will understand ways to implement test strategies that
    increase efficiency.
- The course will be run as a mini-Scrum project to provide the student
   a hands-on learning experience.
- Students receive a ProtoTest Training Certification.
- The course is taught by senior consultants who are
    Scrum Masters and ASTQB certified testers.
Intended Audience
- Quality Assurance (QA) / Test Managers
- Test Automation Engineers
- Product/Project Managers
- Software Developers
- Scrum Masters
- Business Analysts
Prerequisites
- A basic understanding of software QA / test and of Agile methodologies.
Date:  4-5  Feb 2010, Denver, CO
Date: 15-16 Apr 2010, Denver, CO
Date: 29-30 Jul 2010, Denver, CO
Date: 11-12 Nov 2010, Denver, CO
Base course price is $1,295

Course Name: Fundamentals of Software Testing (FOST)
- Workforce #110899 
- Category: Computer Software and Media Applications
- approved for over 2 years.
Information:
- This 3-day course is designed for professionals who want to build 
    or enhance their knowledge of Quality Assurance and testing.
- After covering the key objectives and benefits of process for testing,
    students will be equipped to create an effective test strategy
    and plan.
- The test development portion of the course will dissect the techniques
    to implement your test plan.
- Finally, the student will learn about specialized tests, defect 
    management, test tools and test metrics.
- Students receive a workbook including labs, examples, and glossary
     and a ProtoTest Training Certificate. 
- FOST is taught by senior consultants who are ASTQB certified testers
   and Scrum Masters. 
Intended Audience
- Junior and Mid-level Software Testers looking for a solid foundation
    and testing techniques
- Experienced Testers looking to refresh and build on their
     testing knowledge
- Project Managers who wish to gain a solid understanding of where
    testing fits in the software development process and how to
    best leverage testing resources 
- Product Managers and Business Analysts looking to understand the 
    relationship between well documented requirements and 
    successful test cycles 
- Developers interested in learning about how they fit into the
     testing and quality equation 
Date: 26-28 Jan 2010, Denver, CO
Date:  6-8  Apr 2010, Denver, CO
Date:  2-4  Nov 2010, Denver, CO
Base course price is $1,700

If you would like more details on these courses see the 
  descriptions at Prototest Training  

Workforce Signup Information:
- Go to Colorado Work force EMP to get a list of 
    Workforce centers in the area.
- Contact that center and let them know that you are interested
    in attending training.
- You will then go through a 1/2 day session to be assigned a counselor
    and learn how to complete the Workforce training packet.
- Once the packet is complete you will work with your counselor
   to get it approved.  




      ****************************************************************
      **** FRCC Professional Development - Six Sigma Courses 2010 ****
      ****************************************************************
Front Range Community College offers Six Sigma Certification Training
through their Institute for Community & Professional Development

General Info:
Web site: FRCC Six Sigma Certification Training Courses 
- Six Sigma certification has become a valuable professional credential 
  in the marketplace and a means for companies to reduce process variation 
  and focus on improving process capability.
- In this regard Six Sigma is associated with consistent delivery of
   high quality. 
- There is a discounted rate when registering for the Green and Black 
  belts at the same time of $7500.
- These courses may be taken as a credit or non-credit option.  
- Call FRCC office today, 303-404-5461, to inquire about group discounts 
  and enrollment options.

Courses:
Name: Six Sigma Yellow Belt Certification (MNGT1094)
  Location: Westminster Campus
  Dates: contact FRCC for training dates   
  Cost: $ 795
  Info: This 8 hour course provides participants with an introduction to 
      Six Sigma including program benefits and how to successfully deploy 
      Six Sigma in an organization. The course will focus on an overview 
      of the DMAIC process.

Name: Six Sigma Green Belt Certification (MNGT1095)
  Location: Front Range Community College, 
            3645 W. 112th Ave, Westminster, CO 80031 
            Westminster Campus, Room L268
  Dates: Jun 9-11 and 23-25, 2010 
  Times: Mon and Tues from 8:00am - 5:00pm; Wed 8:00am - Noon
       register online now
  Cost: $ 2,195
  Info: In this 5 day course, participants will learn Six Sigma Roles and 
      Responsibilities, DMAIC and DFSS improvement strategies, basic to 
      intermediate level statistics and problem solving tools, and general 
      project planning and implementation skills.

Name: Six Sigma Black Belt Certification (MNGT1096)
  Location: Westminster Campus
  Dates: contact FRCC for training dates
  Cost: $ 5,995
  Info: This 10 day course builds on the foundation of green belt knowledge 
      to cover advanced statistics and process variation, as well as 
      project selection, management and implementation. In addition to 
      an aptitude for higher math and statistics, Black Belt candidates 
      should demonstrate leadership, mentoring, and interpersonal 
      abilities. Black Belts act as project managers and mentors for green 
      belts so their ability to communicate and mentor is key.

Instructor Bio
- Phil Skinner has over 20 years of leadership experience, both in business 
    as well as the military.
- Phil has implemented programs at every level within an organization.
    In his career he has managed at all levels of business from Production 
    Supervisor Production Manager, Operations Manager, Plant Manager and 
    Vice President. Phil has extensive experience in setting up Kanban 
    Systems, Project Management, Set-Up Reduction, Kaizen and Value Stream 
    Mapping and Six Sigma projects .
- During the late 1990’s Phil worked as a consultant for the organization 
    that invented Demand Flow Technology. He has led implementations of 
    Lean and Six Sigma the US and Mexico in the following industries: 
    Medical Devices, Aircraft Components, Office Furniture, Barges, Farm 
    Equipment, HVAC Systems, Minting of US Currency, High Speed Photo 
    Printing, Steel Mills and myriad other industries.
- Phil is the current instructor for Johnson & Johnson’s Six Sigma program, 
    both domestic and abroad, and has worked with Boeing, Teledyne Water 
    Pik, Lockheed Martin, Ducommun AeroSpace, Baxter Healthcare and other 
    industry leaders teaching, implementing and consulting in Six Sigma and 
    lean initiatives.

For more information, please contact:
  Claudia Ossola, Director
  Center for Workforce Development
  Phone: +1 303 404 5461
  Email : claudia.ossola@frontrange.edu
  Web site: FRCC Six Sigma Certification Training Courses 




      *************************************************************
      **** CSU Denver Extension - Lean Six Sigma Courses: 2010 ****
      *************************************************************
Colorado State University - Denver Continuing Education offers 
Six Sigma Certification Training
Web site: CSU Six Sigma Certification Training Courses 
Course: BSLL 2001 - Lean Six Sigma Green Belt Certification
Location: CSU Denver Center
          410 17th Street, Suite 1400
          Denver, CO 80202
Dates: Mar. 1 - Mar. 4, 2009 (Mon-Thur) 8:00am to 5:00 pm   
       Cost: $1,895 ($1,795 before Feb 1, 2010)
       Registration ends: Feb 8, 2010
Information:
- Six Sigma is set of tools and methods for advanced problem-solving 
  that focuses on eliminating defects. Six Sigma methods integrate 
  principles of business, statistics and engineering to achieve 
  breakthrough cost reductions. These tools have been used to improve 
  the processes, products, and services of a variety of organizations.
  Six Sigma has proven its worthiness saving billions of dollars since 
  its introduction 20 years ago.
- Lean thinking focuses on removing the non-value added (NVA) delay, 
  waste, and rework from your processes. It comes from the Toyota 
  Production System but can be used in any industry or business.
- Lean Six Sigma is an aggressive method for breakthrough improvement 
  in speed, quality and cost. By combining the tools and methods of 
  breakthrough problem-solving with the solid tools of process flow, 
  many businesses have earned great cost savings. Blending the concepts 
  of Lean Thinking with traditional Six Sigma methodology is one of the 
  most current trends in business today.
- Subjects:
  - Understand Six Sigma and Lean and when each is useful
  - Use the Six Sigma method (DMAIC) to solve problems
  - Use some of the basic concepts of statistics to make decisions
  - Determine if a basic measurement system is suitable for use
  - Measure product or service quality as experienced by a customer
  - Use tools to identify potential sources of nonconformance
  - Be familiar with some of the basic concepts of experimental design
  - Create an FMEA or PPA for a process
  - Choose and generate an appropriate control chart for a process
  - Be familiar with lean process flow methods and how they are used
  - Highlights of the topics covered during the program include:
- Upon completion of the four-day workshop, students will have the 
  knowledge to pass an online post-course certification exam. 
  Successfully completing the examination will result in 
  Green Belt certification.

Other Related Course Include:
BSLL 1010 - Applied Business Science - Introduction to Quality Awareness
BSLL 1011 - Applied Business Science - Quality Structure: 
            The BaseWork Center Concept
BSLL 1031 - Organize Your Work and Successfully Complete Projects: 
            Project Management in the Real World
BSLL 2000 - Six Sigma Yellow Belt Certification
BSLL 2030 - Managing Your Time and Priorities
BSLL 2050 - Real Business Economics: Foundations
BSLL 2051 - Real Business Economics: Applications
BSLL 3001 - Project Management Certificate Program 
BSLL 3003 - PMP Exam Preparation Workshop 
BSLL 3006 - Project Management Fundamentals
BSLL 3035 - Project Management 


For more information, please contact:
  Web site: CSU Six Sigma Certification Training Courses 



--- end of Non Boulder Section Local Courses --- 


Section 1313 Web Page ASQ 1313 Section

Section 1313 E-mail Section Info